Privacy Policy
Last updated: June 13, 2026
Introduction
Toilet Repair Question ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy
explains how we collect, use, and safeguard your information when you visit our website.
Information We Collect
Information You Provide:
- Contact form submissions (name, email, message)
- Preferences and community identity saved locally in your browser (stored only on your device)
Automatically Collected Information:
- IP address and browser type
- Pages visited and time spent on site
- Referring website
- Device information
How We Use Your Information
- To respond to your inquiries and provide support
- To improve our website and content
- To analyze site usage and trends
- To prevent fraud and abuse
Cookies and Tracking
We use cookies and similar technologies to enhance your experience. This includes:
- Essential cookies: Required for site functionality
- Analytics cookies: Help us understand how visitors use our site (Google Analytics)
- Local storage: Saves your preferences and community identity in your browser
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this and other websites. Google's use of advertising cookies enables it and its partners to serve ads based on your browsing activity. You may opt out of personalized advertising by visiting Google Ads Settings or aboutads.info.
Community Forum
If you use our optional community area, we handle a small amount of additional data so that
posts can be attributed, kept spam-free, and (if you ask) answered:
- Display name & browser identifier: We store a display name and a random
identifier in a cookie (about 6 months) so your posts are attributed and you keep the same
identity when you return. No account or password is required.
- Optional email: If you choose to add an email to a post, we use it only to
notify you about that post (for example, when your question is answered). It is stored
privately and is never displayed publicly.
- Post content: Anything you post (questions, comments) is public and visible
to other visitors. Please don't include personal or sensitive information.
- Abuse prevention: To rate-limit spam, we store a one-way hashed
(non-reversible) form of your IP address with each submission — not your raw IP. Submissions
are screened by automated bot-protection and AI moderation before publishing.
Use of the community is also governed by our Terms of Service.
To remove a post or request deletion of community data, please contact us.
Third-Party Services
We may use third-party services that collect information, including:
- Google Analytics: For website analytics
- Amazon Associates: For product recommendations (affiliate links)
These services have their own privacy policies governing their use of your information.
Data Security
We implement reasonable security measures to protect your information. However, no method of
transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information
from children under 13. If you believe we have collected such information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an
updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact us.
